In today’s fast-paced world, traveling by air has become an absolute necessity for most people. People travel for various reasons, including work, study, or leisure. With the abundance of airline booking tools available, it can be challenging to choose the best one for your travel needs. In this article, we will compare two popular airline booking tools, Flightbook and Wego, and discuss why Flightbook is the better choice.
User Experience and Interface
Flightbook and Wego provide user-friendly interfaces, which make the booking process relatively easy and straightforward. Flightbook offers a clean, minimalistic interface that allows users to book flights without much hassle. One of the prominent features of Flightbook is the ‘Calendar View,’ which helps users to find the cheapest flight options for their desired travel dates.
On the other hand, Wego’s interface is a bit cluttered with too many options. The interface can be overwhelming for first-time users, and it might take some time to learn how to use it effectively. Moreover, Wego doesn’t offer a calendar view option, which is a significant disadvantage when looking for flight options.
Pricing and Deals
Pricing is a crucial factor when choosing an airline booking tool. Flightbook has established itself as a price aggregator that seeks and finds the cheapest options available on the market. It offers an ‘Exclusive Deals’ section on its website, where users can find great discounts and deals on flights, hotels, and rental cars. Additionally, Flightbook charges no hidden fees or commission and is relatively transparent with its pricing.
Wego also offers some good deals on flights and hotels, but it is relatively expensive compared to Flightbook. Wego has a higher commission rate, which results in higher ticket prices for users. Moreover, Wego charges a booking fee, which is not transparently reflected on the booking page, resulting in users realizing the additional cost only at the checkout.
Customer Service and Support
Customer service is essential when choosing an airline booking tool. Flightbook excels in this area, offering excellent customer service support to its users. Flightbook has a responsive and knowledgeable customer service team available 24/7, assisting customers in the booking process and any queries they might have. Additionally, Flightbook provides a ‘Live Chat’ feature, which allows users to get real-time help and support.
Meanwhile, Wego’s customer service and support can be improved. They offer the standard communication channels such as email, phone, and live chat. However, users have reported prolonged response times, and some queries were left unresolved, resulting in a negative experience.
Choosing the right airline booking tool can make a significant difference in your travel experience. After comparing Flightbook and Wego, it is evident that Flightbook has some advantages over Wego. Flightbook offers a user-friendly interface, competitive pricing, and excellent customer service and support. On the other hand, Wego can be overwhelming for first-time users, is relatively expensive, and doesn’t provide adequate customer service. Ultimately, Flightbook is the more convenient, affordable, and reliable choice.